Service and Maintenance Contracts.

Nothing about your Hako machine is standard and neither is the level of care and attention you will receive when you contact our team. See below for more information about our service and maintenance contracts.

Hako’s service and maintenance offering.

Hako’s service and maintenance solutions are designed to keep your equipment running at its best, ensuring reliability, efficiency, and long-term value. With tailored plans and expert support, we help you focus on what matters most while we take care of your machines.

Flexible service plans to help you budget.
Preventative service support to maintain your asset longevity and value.
Trusted technicians and continued reassurance for OEM parts.
Ongoing software and diagnostic support using bespoke software packages.
Electric expertise so if you have one of our battery machines, our technicians carry the correct tools and software to ensure your Hako is properly maintained.
Service contracts to suit your needs, including Advantage and Advantage plus.

Two packages available: Advantage and Advantage Plus.

Our flexible service plans focus on regular preventative maintenance, as not only does this improve the effectiveness of your cleaning machines it also reduces the chances of costly emergency breakdowns.

Our two levels of service and maintenance contracts provide you with peace of mind by ensuring that your equipment is always working at its maximum. Our two packages; Advantage and Advantage Plus, both provide you with planned maintenance service visits that are in line with the manufacturer’s recommended schedule. PAT testing is also carried out where applicable following a service visit. Contracts are based on predicted usage per annum, each visit includes a full machine safety inspection.

Advantage.

As a part of the Advantage service contract package, you will gain access to routine preventative maintenance in line with the recommended schedule for your machines in relation to their annual site usage.

This will include a full machinery safety inspection, a lubrication service, and PAT testing where applicable. This service programme is based on a 72 hour technical response time and includes reduced labour rates and call out charges.

Download The Advantage Brochure inc T&C’s Advantage Brochure inc T&C’s

Advantage Plus.

This service package gives you access to everything included within the Advantage package with the added benefit of same-day technical response within four hours for calls logged before 10am.

Additional discounts to parts and labour are also included along with access to our Technical triage line for any concerns you may have.

Download The Advantage Plus Brochure inc T&C’s Advantage Plus Brochure inc T&C’s

Looking for a Service Contract that gives you the Advantage?

Whatever your needs we can help you to create a cleaning machine service plan to suit you. If you are interested in finding out more and discussing what our service and maintenance contracts can do for you, then contact us today via our enquiry page or give us a call on 01788 825600 and we will be happy to discuss our service plans and any questions you may have.

Our Latest News.

Stay updated with the latest news from Hako, where we share important updates, product innovations, and service improvements. Keep an eye on this section for the most recent developments…

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